PRIVACY POLICY

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form email, rental agreement, or third-party reservation systems

• Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services

• Data Security We protect your data with secure storage measures to prevent unauthorized access

• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are sent weekly.

• Contact Charleston Pools & Service at 843-888-7665 or info@chs-pool.com for HELP or to STOP receiving messages

• Opt-Out You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@chs-pool.com or 843-888-7665. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours

• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you

• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Charleston Pools & Service will not transfer your data to any external organization under any circumstances, even with your consent.

SMS Opt-In Details

Customers must provide explicit consent to receive SMS communications from us.
• SMS messages are sent only to users who have opted in via our designated forms.
• We collect mobile numbers solely when voluntarily submitted for communication purposes.
• By providing your number, you agree to receive text messages related to your project or inquiries.
• Consent to receive SMS messages is not a condition of purchasing any services.

Mobile Information Sharing Statement

We do not sell or share your mobile number with third parties for marketing.
• Your mobile contact information is used solely for internal communication purposes.
• Mobile numbers are stored securely and only accessible to authorized personnel.
• We will never disclose your mobile data to third parties without your consent.
• We maintain strict confidentiality around all mobile information provided to us.

Cookies & Tracking

The Site uses “cookies” to help you personalize your online experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies are small files that a website transfers to your device that enable the website’s — or a third party’s systems — to recognize your device and capture and remember certain information. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of a cookie is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to Charleston Pools’s websites, the information you previously provided can be retrieved, so you can easily use the Charleston Pools features that you customized.

You can accept or decline cookies. Most web browsers automatically accept cookies, but in most cases, you can modify your browser settings to decline cookies if you so prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Charleston Pools services or websites you visit.

We also use tracking technologies such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service, and how we market our products to you.

We may use third-party advertising companies to serve ads when you visit our website. These companies may use non-identifying information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you.

Charleston Pools may disclose your Personal Data to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Charleston Pools’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Charleston Pools about our Services is among the assets transferred.

Children’s Privacy

The Service here is intended for persons not less than thirteen (13) years of age. If you are under 13, you are not permitted to use the Service and should not send any Personal Information to us. Under the Federal Trade Commission’s (FTC) Children’s Online Privacy Protection Rule (COPPA), we will not provide your personal information to third parties for their use in marketing their products or services to you without your consent, except as described below. In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.

Our services are intended for individuals 18 years of age or older. You must be at least 18 years old to request services or communicate with us. We do not knowingly collect information from individuals under 18. Users under 18 are not permitted to engage in our services or communications. All users must confirm they are 18 or older before submitting inquiries or signing contracts.